AI Homework Helper Subscription & Refund Policy
Last Updated: August 6, 2026
Thank you for choosing AI Homework Helper. To make sure you fully understand how Premium subscriptions, plan changes, cancellations, and refunds work here, please read the following carefully before subscribing.
Table of Contents
- Declaration
- Subscription Policies
- Plan Change Policy
- Cancellation Policies
- Refund Policies
- Contact Us
1. Declaration
Before subscribing, please make sure you have reviewed our Pricing page and tried the free tier so you know what you're paying for. By subscribing, you confirm that you have read, understood, and fully accepted every term of this policy before your purchase. If you have any questions, contact us at any time — see Section 6 below.
2. Subscription Policies
Plans and Pricing
For current plan pricing and features, see our Pricing page. Choose whichever plan best fits how often you'd renew.
No Usage Credits or Quota
AI Homework Helper does not sell or track usage "credits" or a visible quota. Once subscribed, every tool in the app is available for unlimited use, subject only to our fair-use limits described in our Terms & Conditions. There is no credit balance to spend down, expire, or refund — every subscription day is treated the same.
Premium Max (Annual Subscription)
Premium Max is billed once a year at a discounted effective rate compared to paying monthly, and automatically renews for another year on your renewal date unless you cancel first. Premium Max also includes Prompt Support and the 24-hour refund guarantee described in Section 5.
Premium (Monthly Subscription)
Premium renews automatically every month. If a renewal charge fails — for example, insufficient funds or an expired card — your account automatically reverts to the free plan; no further charges are attempted once your subscription is canceled by the payment failure.
3. Plan Change Policy
Unlike some subscription services, we do not prorate or apply your remaining balance toward a new plan. If you want to move between Premium (monthly) and Premium Max (annual), or vice versa:
- First, cancel your current subscription from Manage Subscription in your account.
- Your existing plan stays active until the end of your current billing period — you keep full access until then.
- Once that period ends, you're free to subscribe to the new plan from the Pricing page.
We don't currently support switching plans mid-cycle with a partial credit — you'll simply pay the new plan's normal price once you resubscribe after your current period ends.
4. Cancellation Policies
You can cancel anytime from Manage Subscription in your account, at no extra cost. Whether you're on Premium or Premium Max, canceling doesn't cut you off immediately — your plan stays fully active until the end of the billing period you already paid for, and then switches to the free plan.
Please note: once your subscription actually lapses to the free plan (rather than just being scheduled to cancel), your saved chat history, uploaded files, and profile picture in the AI Homework Helper app are permanently deleted from our servers. If you resubscribe later, you'll be starting fresh. If you'd rather keep that data, download anything you want to keep (most tool replies support a Download button) before your current period ends.
Changed your mind after canceling? As long as your current period hasn't ended yet, you can resume your subscription from the same My Subscription page with no data loss.
5. Refund Policies
Before subscribing, we kindly ask that you carefully read this section and our Terms & Conditions.
We strongly recommend trying the free tier and reviewing the Pricing page before purchasing, to avoid situations that may require a refund.
By subscribing, you acknowledge that you have fully read and accepted the terms of this refund policy. If you disagree with any part of it, please contact us with your comments or concerns before purchasing — we're glad to help.
The 24-hour refund guarantee applies only to Premium Max (annual) plans, and only on your first purchase:
- Refunds are available within 24 hours of your first Premium Max purchase only.
- The refund amount is your full payment — there are no usage credits to deduct, since this app doesn't use a credit system.
- Refund requests are not accepted after 24 hours have passed.
- "First purchase" does not include renewals or repurchases after a previous subscription ended.
- Premium Max is not refundable within 24 hours of an automatic renewal — you're welcome to cancel during that window instead, per Section 4.
- Premium (monthly) subscriptions are not eligible for this 24-hour refund at all — you can cancel anytime per Section 4, but the current billing period you've already paid for is non-refundable.
- A valid reason is required, and refund requests must be emailed to the support address in Section 6.
This policy is meant to protect your right to a genuine trial of Premium Max while letting us keep providing the service reliably. Thank you for understanding.
6. Contact Us
We welcome your feedback and questions. Reach us through either of these channels:
- Email: support@aihomeworkhelper.org
- Contact form: Contact Us
We aim to reply within 48 hours.